Built On A Reputation For Customer Satisfaction

At Wayne Smith Renovations, we’ve progressed through word of mouth thanks to quality results, great pricing and a friendly, reliable workforce – but don’t just take our word for it, take the time to read through a few of comments from our happy customers.

“The job was a complete en-suite shower room renovation. The existing fixtures and fittings were removed and a complete new suite installed. This required alterations to one of the walls to increase the size of the room, and plasterwork in the en-suite and adjoining room. The wall and floor were completely tiled and new lighting, shower, basin and WC were fitted.

The reason that Wayne got the job was that he appeared very professional from the outset. He arrived right on time, was knowledgeable, willing to provide ideas and provided a detailed written quote and work schedule. He allowed me the option of choosing my own materials, which he would then purchase for me to save me any hassle. He dealt with the suppliers and took delivery of the goods.

One other confidence booster is the fact that he didn’t take a penny until the job was complete and I was completely satisfied. Once the job began, minor changes to the specification weren’t a problem. Wayne accepted changes, and provided verbal cost updates if the change had a cost impact. I would have to say that he is more than fair in terms of the additional cost of his labour and didn’t take a mark-up on materials.

Throughout the job he was very punctual, and his work ethic was exceptional. He obviously takes great pride in what he does, and it shows in the finished product. I would certainly recommend Wayne.”

Bruce

“Wayne listened to what I wanted and provided a detailed quote that looked professional. The work was done to the timetable he completed everything himself so no team of men traipsing in and out. I am very pleased with the quality and finish of the job and would recommend him to family and friends.”

Margaret

“The professionalism, quality and attention to detail of Wayne’s business really set it apart. Wayne did a fantastic job restoring and refitting our period bathroom, from providing a prompt, detailed and reasonable quote to suggesting solutions to some tricky problems. We’re really delighted with the work.”

Fiona

“From the start to the end of the project Wayne was very professional in every way. He gave out some great ideas and did not pressure you into making a decision there and then. At the end of each day he talked over what he had done and what was to be expected the following day. He gave plenty of notice in regards to the delivery of materials. Overall I would have him back to do any further work.”

David